Privacy Policy

Effective Date: August 4, 2025

Last Updated: August 4, 2025

1. Introduction

Welcome to Develex ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate management platform and related services (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

Develex is committed to protecting your privacy and ensuring the security of your personal information. We are powered by Costimate and integrate with their services to provide you with comprehensive real estate management solutions.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

  • Name, email address, phone number, and position
  • Company information, including name, address, and commercial registration details
  • Real estate development licenses and professional credentials
  • Property details and client information
  • Financial information related to property transactions
  • Profile photos and uploaded documents

2.2 Usage Information

We automatically collect certain information when you use our Service:

  • Log data, including IP address, browser type, and operating system
  • Device information and unique device identifiers
  • Usage patterns and interaction data
  • Location information (if you grant permission)

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience and collect information about your usage of our Service.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our Service
  • Processing transactions and managing property listings
  • Generating reports and analytics for your real estate portfolio
  • Communicating with you about your account and our services
  • Sending you marketing communications (with your consent)
  • Ensuring security and preventing fraud
  • Complying with legal obligations
  • Integration with Costimate services for enhanced functionality

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Business Partners

We may share information with Costimate and other trusted business partners to provide integrated services.

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf.

4.3 Legal Requirements

We may disclose information if required by law or in response to valid legal requests.

4.4 Business Transfers

Information may be transferred in connection with mergers, acquisitions, or asset sales.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • 256-bit SSL encryption for data transmission
  • Secure, geo-redundant data centers
  • Regular security audits and SOC 2 compliance
  • Access controls and authentication measures
  • Regular data backups and disaster recovery procedures

6. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured format
  • Opt-out: Unsubscribe from marketing communications
  • Account Settings: Update your preferences in your account settings

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided personal information, please contact us.

10. Third-Party Links

Our Service may contain links to third-party websites or services, including Costimate. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Develex Compliance Team

Email: compliance@develex.net

Address: Sharjah Research and Technology Innovation Park Block B, Office – B36-040 Sharjah, United Arab Emirates

13. Costimate Integration

Develex is powered by Costimate and integrates with their services. When you use integrated features, your information may be shared with Costimate in accordance with their privacy policy. Please review Costimate's privacy policy at https://www.costimate.net/privacy for information about their data practices.